Contact us by Email, Telephone or Postal
We take providing care for children and young adults very seriously. While our aim is to make our
website easy to understand, and navigate we know there are times when you may
need a bit of assistance.
We have provided a number of ways for our staff to help you:
For placement information or assistance:
placement@macs-services.org
For service inquiries or assistance:
service@macs-services.org
For customer support or assistance:
support@macs-services.org
We will respond to you within 24 hours, during regular business hours.
All email correspondence is completely confidential. MAC's Children and
Family Service
customers may also use our toll free telephone support center to contact
a service representative during regular business hours:
Please send any specific information about your request so we can direct
it to the appropriate people:
Live Customer Care Center 1-415-704-2920
Monday to Friday 8:00am to 5:00pm (EST)
Saturdays, Sundays and federal holidays please leave a message. A
customer representative will contact you within 24 hours of the first
business day.
1-415-333-7140
Send your inquiries to:
- MAC's Children and Family Services, Inc.
- Prince Edmonds
- P.O. Box 297
- Daly City, CA
- 94016-0297